Telemedicine in Malta: Why Online Doctor Visits Have Become So Popular

Video and phone consultations went from niche to normal in just a few years. Here is why - and how to use them safely.

Illustrative editorial image: Doctor on tablet screen with headset, consultation from home

Key takeaways

  • Telemedicine has recently become a very popular way to access a doctor in Malta.
  • It suits many non-urgent problems, repeat advice and follow-ups.
  • It saves travel and waiting room time - useful for tourists and busy residents.
  • It is not for emergencies; the doctor will say if you need to be examined.

What telemedicine is

Telemedicine means consulting a doctor remotely - by video, phone or secure messaging. The doctor takes a history, may look at symptoms on camera, gives advice and, where clinically appropriate, can issue prescriptions or certificates.

Why it has become so popular

  • The pandemic made remote consultations familiar to patients and doctors across Europe, including Malta.
  • Smartphones and good mobile coverage make video calls easy anywhere on the island.
  • It avoids traffic, parking and waiting rooms - and long waits for non-urgent care.
  • Tourists can speak to a doctor from their hotel without navigating an unfamiliar area.
  • Busy residents can consult during a work break.

What it works well for

  • Colds, flu-like illness and sore throats that are not severe.
  • Mild stomach upsets and hydration advice.
  • Skin rashes, bites and minor allergic reactions.
  • Medication questions and repeat advice.
  • Deciding whether you need to be seen in person.

Limits of online care

Some conditions need hands-on examination or tests: chest symptoms, significant abdominal pain, ear problems, injuries. A good online doctor will tell you when to be seen face-to-face, and some services can arrange a home or hotel visit.

For emergencies - breathing difficulty, chest pain, stroke signs, collapse - call 112 immediately.

Need a doctor?Private GP consultations are available through Doctor St Julian’s Clinic.Book a doctor visit

How to get the most from a consultation

  • Find a quiet, well-lit place with a good connection.
  • Have your medicines, allergies and any temperature readings ready.
  • Keep your passport/ID and insurance details nearby if you are visiting.
  • Ask what to do if symptoms worsen.

This information cannot diagnose your symptoms or replace individual medical advice. For a medical emergency in Malta, call 112.

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Sources and references

  1. WHO · Digital health and telemedicine
  2. Malta Ministry for Health