Privacy Policy
This policy explains what personal data DoctorMalta.com collects, why we collect it, and the rights you have under the GDPR and applicable Maltese and EU law.
1. Who operates this website
Data Controller:
Dr. Kevin Navarro
Business address:
Triq il-Wilġa, San Ġiljan, Malta
Email:
info@doctorstjulians.com
DoctorMalta.com is an independent informational website. It is not the Government of Malta or any official health authority.
2. Information we collect
DoctorMalta.com may collect:
- IP address
- Device and browser information
- Approximate location derived from IP address, where applicable
- Pages visited
- Referral source
- Date and time of visits
- Analytics interaction data
- Cookie identifiers
- Information you voluntarily submit through contact forms
Health information is special-category data. Under the GDPR, health-related information is special-category personal data and must not be collected casually. We do not create forms that request medical histories, symptoms tied to your identity, diagnoses or similar information, and no such secure healthcare workflow is implemented on this website. Please do not send medical details to us by email or through any form.
3. Google Analytics
This website may use Google Analytics 4 to understand website traffic, page usage, navigation, traffic sources, device information and aggregate visitor behaviour.
Analytics tracking operates only after you give consent where legally required. If you reject non-essential cookies, no analytics tracking is loaded.
Google acts as a service provider / data processor depending on the applicable setup. You can read more in Google's Privacy Policy and how Google uses data from websites that use its services.
We do not send sensitive health information - symptoms, diagnoses, prescriptions or medical record data - to Google Analytics, and we do not use page URLs or event names that would expose such information.
4. Cookie consent
Non-essential analytics and marketing cookies do not load before you consent. We use these categories:
- Essential - always active. Needed for the website to function, including storing your cookie choice.
- Analytics - disabled until you consent.
- Marketing - disabled until you consent.
- Functional - used where applicable, disabled until you consent.
You can accept all cookies, reject non-essential cookies, or manage each category through the consent banner and at any time later via the Cookie Settings link in the footer. See our Cookie Policy for details.
5. Google Consent Mode
This website is set up for Google Consent Mode v2. Non-essential consent is denied by default until you make a choice, covering the consent states analytics_storage, ad_storage, ad_user_data and ad_personalization. Advertising consent is not activated simply because Analytics is installed.
6. Legal bases
We rely on different legal bases depending on the purpose:
- Essential website processing - legitimate interests, or the performance of the service you requested, where applicable.
- Analytics - your consent.
- Contact requests - steps taken at your request, legitimate interests, or consent as appropriate.
7. Data retention
We keep personal data only as long as necessary for the purposes described above:
- Analytics data: 30 days
- Contact enquiries: 30 days
- Server logs: 30 days
- Cookies and stored cookie preferences: up to 6 months
8. Data sharing
Information may be processed on our behalf by service providers such as our website hosting provider, analytics provider, security provider and email or contact-form provider. These providers process data only to deliver their services to us.
9. International transfers
Some technology providers may process data outside Malta and the European Economic Area. Where that happens, appropriate GDPR transfer safeguards - such as the European Commission's standard contractual clauses - are used where applicable.
10. Your rights
Under the GDPR you have the right to:
- Access the personal data we hold about you
- Rectification of inaccurate data
- Erasure of your data
- Restriction of processing
- Object to processing
- Data portability, where applicable
- Withdraw your consent at any time
To exercise any of these rights, contact us at info@doctorstjulians.com. You can withdraw or change your cookie consent at any time via the Cookie Settings link in the footer.
11. Malta supervisory authority
The relevant supervisory authority in Malta is the Office of the Information and Data Protection Commissioner (IDPC). You have the right to lodge a complaint with the IDPC if you believe your data protection rights have been infringed.
12. Children
DoctorMalta.com is intended for a general adult audience. We do not knowingly collect personal data from children without appropriate safeguards.
13. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.
Doctor St Julian's Clinic
Where this website links to Doctor St Julian's Clinic, clicking that link takes you to a separate website with its own privacy practices. DoctorMalta.com and Doctor St Julian's Clinic do not automatically share your user data. Any data you provide on their website is handled under their own privacy policy.